Pricing Policy and what people say about us

We aim to give solid customer satisfaction and so encourage repeat bookings and recommendations. We enjoy showing new visitors around and seeing the agreeable reaction. Unlike most competitors we leave the major balance to be paid upon arrival and inspection of the cottage - and in 26 years we've never had a negative response.

We don't -

  • Use agents
  • Pay Commissions
  • Pay VAT
  • Operate the business at arms length

We do -

  • Give good value for money
  • Offer high standards of amenity with impeccable housekeeping
  • Attend immediately to any maintenance need or problem
  • Give friendly, helpful service to our guests

 

 




And the result…

We've been successful: most bookings come from regular customers or recommendation and our occupancy rate is high. Over the years we have carried out many improvements and upgraded our Hope cottages; starting afresh at Eyam enabled us to set a new standard whilst taking account of our experience.

And what people say…

Last year our first customers returned from 24 years back with their grandchildren. The record for re-visits is 27 with lots and lots of customers in double figures. Many have become friends of ours over the years.

Every week has favourable comments: a few examples:

The Granary
"A superb reconstruction into a very comfortable and so well-equipped cottage"
"Walker's paradise …best self-catering cottage ever"

Lime Loft:-
"Have lost count of the number of visits here - it's got to be well over 20. Cottage and Peaks as lovely as ever. I don't think we'll ever tire of this place."
"Our second visit to The Lime Loft - Perfect - What is life without Hope!"

Gypsy's Barn:-
"...a stunning cottage. Give yourselves a pat on the back for your efforts!"
"Well "D" you have done it again. Gypsy's Barn is fantastic - we have wanted for nothing."

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